Speaking Engagements
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Past Speaking Engagements
Teaching Urban Retail Best Practices
Reimagining Retail: Seizing Opportunities on Main Street and in Ecommerce
Terry Shook, FAIA and Kevin Kelley, AIA join Robert Gibbs, FASLA, AICP at Harvard University's Graduate School of Design November 16, 17 & 18 to lead an interactive course illustrating the best practices for urban retail districts and town centers seeking to respond to the emerging post-COVID era practices and changing lifestyles. Guest speakers include thought and practice leaders in the fields of consumer psychology, real estate development, leasing and finance. Now in its 26th year, this entertaining and instructive program is ideal for architects, city officials, institutional lenders, policy makers, real estate investment trusts, residential and commercial real estate developers, retailers and urban planners. Enrollment is now open!
Enrollment is now open! Visit Course Website
Photo credit: ©Patrick Schneider
ICBA 2026: Currents of Opportunity
The Hidden Advantage: The Social & Emotional Playbook for Modern Retail
Since 1927, the Independent College Bookstore Association (ICBA) has supported the independent operation of college stores. ICBA programs and services are designed to help stores remain independent and be financially and operationally successful.
This year marks the 100th annual ICBA conference. Join Kevin Kelley (Wednesday, February 4 at 1:20PM) as he shares his proven playbook for winning on meaning rather than margins, and on convening rather commoditizing. Attendees will learn how to design sensory-rich, emotionally engaging, community-building retail experiences that elevate relevance, loyalty, and long-term value.
Learn more and join here!
NRF 2026: Retail's Big Show
Revitalizing Customer Experience with Community-Centric Strategies
Retail success stories are written by companies that are simultaneously crushing it in the now and primed for what's next. NRF 2026 calls it The Next Now.
Join Kevin Kelley and Shannon DeVito, senior director of book strategy and customer experience with Barnes & Noble, for a fireside chat exploring the impact of retail on community and creating store environments that tap into discover, delight, escape, and social bliss.
Learn more and join us here!