CEUs: (Pending)

What will retail shopping look like in the post-Pandemic era, once COVID-19 lockdowns are over and people return to the wild for their shopping experiences? Terry Shook, FAIA, along with Robert J. Gibbs, AICP, ASLA, will be teaching an online course as part of Harvard University's Graduate School of Design August 9, 11 & 13, 2021. Now in its 25th year, this course will illustrate the best practices for retail centers responding to the emerging Post-COVID era and changing lifestyles.

Enrollment is now open! Visit Course Website

Photo credit: Angela Compagnone via Unsplash

Since 1927, the Independent College Bookstore Association (ICBA) has supported the independent operation of college stores. ICBA programs and services are designed to help stores remain independent and be financially and operationally successful.

This year marks the 100th annual ICBA conference. Join Kevin Kelley (Wednesday, February 4 at 1:20PM) as he shares his proven playbook for winning on meaning rather than margins, and on convening rather commoditizing. Attendees will learn how to design sensory-rich, emotionally engaging, community-building retail experiences that elevate relevance, loyalty, and long-term value.

Learn more and join here!

Retail success stories are written by companies that are simultaneously crushing it in the now and primed for what's next. NRF 2026 calls it The Next Now.

Join Kevin Kelley and Shannon DeVito, senior director of book strategy and customer experience with Barnes & Noble, for a fireside chat exploring the impact of retail on community and creating store environments that tap into discover, delight, escape, and social bliss.

Learn more and join us here!